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This is it! I've given up work -retired from the rat race and am about to start on a 10 year adventure, doing all those things I've been meaning to do but never had the time to do them. I've offloaded my responsibilities and it is now my time. So follow my adventures and see whether I actually manage anything!



Saturday, 28 November 2015

Another week!

Talktalk is my service provider and is responsible for my broadband and email. There in lies the problem. After the major hacking into the Talktalk system a few weeks ago, nothing is working correctly. During the last couple of weeks my email account has been very slow  to open and now I am not receiving any emails! Speaking to the helpline today I was told it would be another week before they can sort it out, Another week! I first reported a problem to them 3 weeks ago.As if to make me feel better they told me that many people were in the same position yet it is still going to take them another week to sort out the problem. And before you ask, yes I will be demanding a refund and yes I will be looking at moving my account.

5 comments:

  1. I hope you get things fixed and a refund for your trouble. It seems a long time for a company to solve a problem these days.

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  2. I echo Cynthia's words. hope it gets sorted out soon.

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  3. Oh Lordy! I hate when stuff like that happens. Best luck for a quicker fix than they estimated.

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  4. Good luck! Shows how much we come to expect these things just to work really.

    When I was on Lord Howe there was a slow and expensive satellite WiFi available - which I only used to keep in touch with home - it was a nice change really.

    Cheers - Stewart M - Melbourne

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  5. I answered twice on your comments, but the mails came back with the mention they will try again ! Only solution, change provider !

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